Over the years, QuickBooks has been working with small businesses in many countries to assist them with accounting and finance management. Users have reported receiving a QuickBooks abort message before the software crashes inappropriately. If your QBDT also faces frequent crashes due to the error, go through this blog to find out why it happens and the effective ways to remove the crashing issue from your QBDT.
Feel free to take troubleshooting assistance from QB experts at 1.855.856.0042 to rectify the error.
Reasons
QuickBooks delivers this error message before inappropriately crashing on your computer. The possible circumstances that can cause the software to crash or freeze are mentioned below-
Windows Firewall can cause crashes in your PC applications by restricting their background processes.
A damaged QBWUSER.ini can cause a malfunction in the software when it tries to verify your identity.
QuickBooks doesn’t have the permissions to use the system resources or access files stored in the HDD.
Read also: QuickBooks Error 6069 Here’s the Updated Ways to Fix It
Solutions
Your QuickBooks will frequently crash until you get rid of the issues that might cause it to malfunction. The correct ways to deal with the abort error on your QBDT are mentioned below-
Solution 1- Fix the damaged QBWUSER.ini file to make it usable for the software again
QBWUSER.ini is a critical component of QuickBooks used to store the information on all the company files previously opened in the software and the user accounts used to access them. QuickBooks runs this file while running to verify that the user account you use is authorized to access the company file data. In case the file fails to run, QuickBooks won’t be able to verify you as an authorized user and crash instantly after displaying this error message. You must recreate the QBWUSER.ini file to ensure the software doesn’t crash inappropriately in the future again-
Open the file explorer and visit C: Users\username\AppData\Local\Intuit\QuickBooks.
Right-click the QBWUSER.ini file you see inside the folder and tap Rename in the options list.
Do not change anything other than adding ‘.old’ as an extension to the file name.
Save the file as QBWUSER.ini.old and open QuickBooks again.
If the abort error still causes the software to crash, check out the next solution.
Solution 2- Prevent QBDT from Windows Firewall restrictions
QuickBooks can also crash when it cannot access its program files or run its background processes. This can happen if the Windows Firewall blocks the software due to missing admin rights. You need to configure the Windows Firewall settings to ensure the QB processes don’t get blocked and the software gets saved from random crashes. Use these steps-
Launch the Windows Firewall settings tab from the control panel menu or search it directly from the taskbar.
Tap the Allow an app or program through Windows Firewall option and search for your QBDT version in the list.
Single-click on your QBDT product and mark the Public & Private checkboxes beside it.
Save the settings and proceed to open your QuickBooks.
Conclusion
This blog explains the conditions that provoke the QuickBooks abort message and crashes the software. The usable techniques to remove the issue are also present in the blog, and you are advised to apply them on your PC to safeguard QBDT from frequent crashes. Talk to a QB professional at 1.855.856.0042 if you face problems while using the methods.
You may read also: How to fix QuickBooks Error PS060